Alright people, listen up - the OP is not tennis player Bojana Jovanovski, the person to whom this actually happened (linked by 9Benua in post #6 in this thread). And I'd give the 19 year old Serbian a little slack for 1) trusting her travel agent and 2) not being terribly familiar with US geography. I'd be worn out, too, after flying IAD-DAL-ABQ-CNM. I imagine she would have flown CNM-ABQ-SAN to get to the right Carlsbad.