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Old Aug 8, 2011 | 5:13 am
  #14  
nytraveller53
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Join Date: Jan 2011
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Originally Posted by mtkeller
The $2 discount online was stupid and confusing. A lot of LCCs (and charging for bags is an LCC thing, so it doesn't matter to me that DL is a legacy when it comes to this aspect) offer you one price (say AU$12 on DJ or £10-ish on U2) if you pay for your bag online at the time of booking. Otherwise, you pay when you drop the bag at the airport. For DJ, it's AU$40, and I think U2 is £25 or somewhere thereabouts. I don't think it creates confusion, and it helps people feel they're getting value by paying for it up front, since it's cheaper. (They also get to see what the fee is during booking, not think that they're going to be able to check for free and get slapped with a fee at the airport.)
I think that's the way to go (although we didn't have to pay at all a few years ago)- Delta, are you listening?!
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