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Old Aug 7, 2011, 10:11 pm
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JALPak
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Originally Posted by Cathay Boy
It's a simple mistake, but I forsee KA will introduce "measures" that will either make it tougher for KA staff to do their jobs, or for pax to view their info. People really need to lighten up and realize people make honest mistakes, and then just let it go. Now, if this is a common occurence then we have a problem and "measures" do need to be considered.
But isn't it a better practice to not send the e-ticket through email? Just have them to download that through the website should fix this careless issue?
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