Originally Posted by
NA-Flyer
Can the canadian agent retrieve the file using the PNR I have or he has to do a call to BA in canada ?
Another question, is the 7% commission is enforced in the fare rules or it is just an arm twisting from the local TAs ?
They should be able to retrieve it but it depends on the system they are using. And the 7% is not part of the fare rules, it is just made up by the local TA.