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Old Jul 26, 2011 | 11:40 pm
  #13  
pssteve
 
Join Date: Jun 2010
Location: PSP
Programs: AA Executive Platinum, United
Posts: 1,081
Originally Posted by Nicksta
Customers vote with their feet. If more followed through with their threats of 'never flying airline X again', then we'd see some change occur.

My mother refuses to fly United. She had a bad flight in 1983.

I think there's a certain satisfaction the customer holds when they follow through.

We live in America. There's capitalism and competition. Enjoy it.
+1 or is it 2
Had an issue with Delta 7 years ago and never spent another dime with them. I keep my miles active thru donations in small amounts.
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