Question about mobile check-in. I have not used the mobile check-in feature in months due to the fact that when I was checking bags, it automatically tagged the bags as having "special" items in them, so I was not able to use the SkyCap or Kiosk, but had to go to a counter to check my bags. Since I normally check bags, this deterred me from using the app for mobile check-in. Thanks for any input!

Edited to Add: I just did mobile check-in for my flight tomorrow and noted that this issue still exists. I see no way on the App to change it, but my check-in luggage was tagged as containing "Special" items that would require me to go to the counter. Fortunately, I was able to go online and change it to no special items, but that kind if defeats the purpose of the mobile check-in.