Originally Posted by
LHR/MEL/Europe FF
perhaps there could have been an exercise of discretion by the check-in agent with 'Mr Gaia - the rules have changed, in fu\ture 2 separate tickets outside oneworld = no interline... and while today we will accommodate you in recognition of your status with us... we won't do this favour foor you again!'
that would have solved problem on the spot and kept 60k plus a year pax with QF.
The OP would probably do the same again next time and complain saying "you did this for me last time so I know you can do it if you want to".
I wonder if the QF check in agents can see a customers CIV score or whatever it is called, the calculation of how valuable they are to the airline. If not, then how are they to know how much he spends with them, apart from being Plat like plenty of other people.