While Baskin Robbins hasn't been the place to go for ice cream for years, they still make a pretty good shake or malt (unlike places like McDonald's, which has pre-made shake machines). A good shake has to be mixed. What stuns me, however, is that they are pre-made at so many places that people no longer know how to make them. They have to resort to recipes. Two out of the last four times I've requested chocolate malts, I've had to stop them from making them with chocolate ice cream. With one person, when I said I wanted a chocolate malt made with vanilla ice cream, she got so confused and upset with me that she had to get her manager who came out and made it. A chocolate shake or malt is made with VANILLA ice cream, unless you request something else. Not often, but sometimes I really do long for "the good old days."