Originally Posted by
SwissInternationalAirLines
Dear Matt in France
I'm sorry for this airport situation you have experienced on Saturday morning at Basle EuroAirport. I still hope that you had an enjoyable flight, could relax a little on board, and got to your destination safely.
I have forwarded your comments and feedback on this experience to our station management at Basle Airport and will update you about any comments from their side.
Thank you very much for your feedback, which we appreciate as this is what helps us to improve our services.
Kind regards,
Gianrico
Thanks Gianrico. I know it's not strictly an LX issue, seeing as Swissport run the Ground Handling at BSL, but any feedback would be appreciated (and if it helps, my return flight was on LX via ZRH. ;-) ).
Best regards,
Matt.