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Old Jul 12, 2011 | 6:41 am
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olm022
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Join Date: Apr 2006
Location: PRN
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IT problems with award booking on M&M webpage
Not sure if it's just me...

I am trying to book an award flight on Miles and More and nothing comes up whatever route I choose. The only message I get is "A technical error has occurred. Please contact help desk". And naturally, help desk is "busy due to high call volume."...

When talking to a Miles and More agent, naturally FlySmart is bookable only online, and if online booking agent is not available, "it is still only bookable online, sir"....
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