Originally Posted by
Singlepoint
Hi everyone,
A quick question for those in the know...
I have a 3-leg itinerary booked for my son and myself. I've e-upgraded the longest leg and am now out of credits.
My wife has enough credits to upgrade us both and we are listed as her e-upgrade nominees - she is not on the flights.
When I bring up the reservation using her login credentials, it shows us properly and also shows the leg that I upgraded already, along with the two legs that I'd like to upgrade.
However, it won't allow her to upgrade us - even though both are available.
Do I need to call the elite desk or is there another way around this ?
Thanks for any information anyone can provide.
Cheers,
Singlepoint
EDIT: dang, I don't know how to bold a title yet :-)
Yup...call into the help desk.