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Old Jul 8, 2011 | 6:01 pm
  #5  
genghiskhan
 
Join Date: Dec 2010
Posts: 200
Originally Posted by Singlepoint
Hi everyone,

A quick question for those in the know...

I have a 3-leg itinerary booked for my son and myself. I've e-upgraded the longest leg and am now out of credits.

My wife has enough credits to upgrade us both and we are listed as her e-upgrade nominees - she is not on the flights.

When I bring up the reservation using her login credentials, it shows us properly and also shows the leg that I upgraded already, along with the two legs that I'd like to upgrade.

However, it won't allow her to upgrade us - even though both are available.

Do I need to call the elite desk or is there another way around this ?

Thanks for any information anyone can provide.

Cheers,

Singlepoint

EDIT: dang, I don't know how to bold a title yet :-)
Yup...call into the help desk.
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