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Old Jul 8, 2011, 4:58 pm
  #2  
2millionquest
 
Join Date: Nov 2008
Location: ORD, LAX, LHR
Programs: AA EXP/2MM, Hertz 5*, HHonors Diamond
Posts: 974
Originally Posted by littlefish
Tried a search of this forum but no luck ..

So, is it normal to get an AA "System Error" at the end of the online booking process? and anything to do apart from try the 'phone when the lines re-open tomorrow and try and book the ticket that way?

Tried to book a couple of hours ago, the system returned an error about 20 seconds after I hit 'Finish' at the end of the purchase process.
Waited 90 minutes, no e-mail showed up so tried the whole thing again and the same "system error" message wait a few moments and try again.

In UK. Booking to/from USA.
Does the trip show up as being ticketed/purchased/requested/on hold under the "my reservations" page in your account?
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