FlyerTalk Forums - View Single Post - Any problems with points posting?
View Single Post
Old Jul 7, 2011 | 11:00 am
  #15  
wxguy
40 Countries Visited
5M
100 Nights
All eyes on you!
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.6MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; DL GLD, HYA GLOB
Posts: 4,907
Originally Posted by aaupgrade
Marriott had a system wide glitch and points didn't post for any stays that had checkout dates between June 28 and July 1. (Source: Marriott CSR) If this applies to you, then you should call Marriott Rewards and be prepared to Fax in the folio of your stay.
I had a stay Jun 28-29 and it posted normally, though without the 500-point welcome bonus (which happens frequently). A simple call (just one minute wait for an agent yesterday, in contrast to what others have reported) fixed this.
wxguy is offline