Originally Posted by
ljknecht570
Really??? Still no certificate???
It's seriously annoying that the certificate is not up. Makes Marriott look bush league. I somewhat understand that not every front desk employee is going to know how to do the free night, but it usually gets straightened out in a few minutes if there is a problem. But not uploading them to provide the date and property list is inexcusable because it takes NO EXTRA EFFORT from somebody to get them up on time. They will get uploaded no matter what, so why not do it in advance.
And yes I'm looking to use one this weekend and I actually have doubts if the certs will appear in time despite the fact the agents on the phone know the dates already (but apparently not the property list).