Originally Posted by
SpaceAce
Take a screen capture of the web pages and be prepared to fax them in when you don't get full credit for the offer.
(Also, be prepared for Amex to lose the fax, not follow up, and then say someone called [who curiously did not leave a message] and spend 6 weeks talking to people who repeatedly apologize and say they'll get this straightened out right away)
Not saying that's going to happen, but it has happened before.
I singed up for this promotion about 2 weeks ago and just got my card today. when i call them to make sure that this promotion is applied to my account, the agent stated that they could not find it
The agent further stated that a notation will be made to my account and they will get back to me in writing in 7 business days.
......how should i proceed in this matter?
This promotion was something i could not pass up and it was the sole reason that i signed up for the card.