That is definitely the issue. I'm a bit of computer numpty but have googled ways round this. As this is the only time I have a problem with my IP address not being in the US (at least at the moment), I don't really want to download anything and it seems that proxify.com should solve the problem - except that when I put the e-rewards survey website address into proxify all I get is a bunch of numbers (ie I can't make it work). Does anyone know what I am doing wrong or have any other easy solution?