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Old Mar 17, 2003 | 6:27 pm
  #1  
number_6
Original Member
25 Years on Site
 
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
BA Concorde service update

Concorde onboard service changes:
- no more caviar
- no longer have a stationary kit (either the nice Concorde kit or even the BA F kit)
- none of the usual BA F amenities (not even eyeshades, first BAg, pillows or blankets, but they aren't required for such a short flight)
- wine selection is limited to 1 white, 1 red, 1 champagne and port from an otherwise excellent cellar. Typically get one good and one less good wine. The high-end wines are excellent (up to USD 300 per bottle range) while the low-end ones are USD 100; matter of luck which ones you get, on my last flight the white was excellent, champagne mid-range and red low-end.
- bar is identical to F selections
- food is similar quality to F menu but less elaborate, eat in the lounge before boarding if you want a big meal
- baggage checked in at LHR is placed in zippered plastic bags for protection, connecting baggage is not
- service onboard is highly orchestrated and staffing is very lean (6 attendants for 100 passengers). The attendants work hard.
- pressing the attendant call button is pointless, it is ignored. A passenger in row 2 got so frustrated he started pressing the call button at 1 second intervals for about a minute, then got up and waved and finally shouted at the attendant, before the CSD finally came to his seat. I expected him to throw his Premier card next, but that did not come to pass.
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