Thanks for the tip to use the AF search engine instead of useless DUMB. I will try that. As far as United goes I found those same good seats on both UA and CO search engines, so not sure what you think the problem is with UA.

The whole point being I don't have to use a partners search engine with CO/UA and then make multiple calls until I find someone at DL that knows how to search for and Book partner awards .

I just do it in minutes on the Airlines search engine that I gave my business to.

Now there is a thought give your customers a search engine that works. Is taht too much to ask???