Two words: IRONS
Is it too much to ask that a hotel room provide a usable iron? At least 50% of the time the iron doesn't work, is missing, is stained with rust or if it is actually in working condition it is of such poor quality it might as well not be there. A decent iron can be had for $50. Buy 200 of them and it's $35 each. Really not that big of a cost compared to the other useless stuff hotels spend money on.