Originally Posted by
ft101
If it's a website error they will honour the miles based on the screenshot, but the two itineraries you've posted look different.
One takes you back to Accra after Bombay and one doesn't.
ETA: Is the DXB-MNL-DXB nested in the return of the ACC-BOM-ACC? This might explain the confusion but I'm not sure you could book it on one PNR if it was.
The routing is ACC-DXB-BOM on July 2//BOM-DXB-MNL on July 5//MNL-DXB-ACC on July 16.
The original itinerary gave miles on the basis of 3 half-round-trip components broken down as ACC-BOM/BOM-MNL/MNL-ACC. The final itinerary gives miles on the basis of 2 roundtrip components routing ACC-DXB-BOM//BOM-DXB/(DXB-MNL-DXB)/DXB-ACC (Accra to Mumbai with a nested Dubai-Manila roundtrip during a stopover on the return from Mumbai to Accra). Same PNR, same everything - but the way the miles were calculated changed in Manage Booking from the first picture (as of June 26) to the second picture (as of June 30) as soon as the actual e-ticket was issued.