On Sunday 26th June, I booked a ticket on Emirates.com routing ACC-DXB-BOM//BOM-DXB-MNL//MNL-DXB-ACC.
At the time of booking, the system showed me that the itinerary earned 13375 Tier Miles and 21750 Skywards miles. I took a screenshot at the time and is reproduced below.
After the ticket was issued today, I logged back into Emirates.com and to my surprise found that the itinerary has suddenly changed to display only 8250 Tier Miles and 17000 Skywards miles. Screenshot below.
Livid would be one of the milder terms to describe my feelings at this moment. I'm not a big complainer about Flex/Saver fares, but when I book on Emirates.com and am told that something is a Flex or a Saver, they cannot simply change their mind later. Thankfully I have the screenshots to argue my case if/when push comes to shove, but this kind of nonsense leaves a bad taste in my mouth.