I figure the airline thread needs a companion.

I'm generally happy with most aspects of my preferred hotel chains. If these gripes seem nitpicky, take that as a positive.

MARRIOTT: Remember me. When I ask you about availability, show me 50 hotels, no maps, sorted by price, every time. Your maps take forever and a day to load. If I change my mind, I'll let you know.

STARWOOD: Remember me. Show me the following three rates, every time: Local Promotion, AAA, C&P. Stop showing me that strange SET# rate that is always higher than anything else. I don't even know what that SET# is. If I change my mind, I'll let you know.

HILTON: Remember me. Like, remember me for more than 5 seconds. If I just want to book a room, don't ask me who I am more than once. Your average is about three times. I don't think I'm ever going to change my mind on this one.

ALL: Don't make me haggle to get a late checkout if you publish late checkout as a benefit to whatever elite status I have.

Yours?