Originally Posted by
icydog
If you are flying on a connecting flight and you pay for the revenue for the ER seats does it apply to both flights?
My friends are flying SFO -BOS and BOS to EWR.. They were put into the ER on the first flight but the CO rep said they couldn't get it on the second flight.
I went into her account and I was able to put her into Row 21 without a hitch. What's the right answer?
Is ER supposed to be economy plus? If so, the second flight was probably on CO metal which doesn't have the extra leg room, so there was nothing to buy into.
If ER is something else, please clarify