Originally Posted by
kristainlondon
So my question...do you think it's more likely that I was operationally-upgraded for both flights, and UA has forgotten to return the miles so I should call and ask for them back? (And is it just a simple matter of calling the 1P line and saying "Give me my X0,000 miles back?) Or do you think UA forgot to charge me the co-pay?
I'd say don't be greedy. You requested an upgrade and you got one. It doesn't matter at all how the upgrade went through - you've already come out way ahead of where you should have been.