Originally Posted by
4getofn
In the past I have had some issues with my MAC and IBAHN but they have all been hardwired (cat5) issues. Most of the time the 1-800 customer service number worked but there were a couple of times (most recent New Orleans Ren 6 months ago) when they were helpless/useless. I have never had an issue when going wireless using IBAHN (New Orleans Ren did not have wireless in the rooms). Good luck !!
(Personal Note) See iBahn!!! It's not just me (happens to me at a non-MI branded hotel in the SE - I dont even get the "I agree" blah blah blah page, I MUST call customer service to have them activate my MAC address)
(Professional Note) the business model for both In Room Entertainment and Internet have changed dramatically over the past 3-4 years with many companies being put into a difficult capital situation and creating an opportunity for new players to enter the market...in the coming few years you'll see these two items become more and more merged and the offerings more and more hi-tech and tailored to each guests specific prefs