FlyerTalk Forums - View Single Post - How many are thinking of jumping ship?
Thread: How many are thinking of jumping ship?
View Single Post
Old Jun 23, 2011, 12:24 pm
  #161  
XLR26
 
Join Date: Nov 2009
Location: 12 stops from ORD
Programs: UA, AA, DL
Posts: 992
Originally Posted by Kreweboat
Service and reliability will drive me away. I've watched CO's pleasant service and great on time performance erode steadily since the merger was approved. After sitting at LAX for the crew to come in for the 9:25 flight to IAH, it's 11 now, and not being able to get a confirmed flight to MSY until Saturday bc of the missed connection, my fears of CO becoming UA are now completely confirmed. At least I have my MM. AA will definitely get more business.

Welcome to FT. I think Continental's "great" on time performance hasn't been as great as UA's over the last couple years.
XLR26 is offline  
Reply