Originally Posted by
swintec
...Funny thing is, Marriott Concierge marie (I emailed the address in the usernames profile here, not sure if several people run it) actually agreed only 10 were given and she was going to research why...but that was the last contact I had with her, even with me sending two follow up emails. i understand she is probably busy with other more important issues than just 3 elite nights but it leaves me wondering:
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I've had the same experience on a couple of occasions and now just deal with the Plat desk. I can usually find someone there that will take up the cause for my cases. If not, there is always Mr. Marriott's office, they always listen.