Qf answered my calls in 4 seconds during recent volcano disurptions.
Yes i am WP so jumped the queue.
But after 3+ hours on hold over the past days with other airlines..
This was a no brainer and the tickets were purchased..
o/t have been treated very badly regarding excessive wait times from an insurance company with which i have a claim, only to find out that if I am ringing to purcahse a new policy I will jump the queue instantly, did this and wait times reduced.. each to their own?