That's very useful, BA6501. Is this anywhere in the sticky? I have always followed the instructions on the web site and sent my missing mileage claims by post, all the while cursing that bmi doesn't provide a way to claim the miles electronically. If there is in fact an e-mail address for this purpose then it would be good to get it in the sticky (and maybe bmi might even put it on their web site one of these years).