FlyerTalk Forums - View Single Post - MH to join oneworld in late 2012. Effect on CX?

Jun 11, 2011 | 8:32 pm

#28

kchika

Join Date: Jun 2006

Location: Hong Kong

Programs: No longer Diamond and missing the good old days of CX

Posts: 1,521

Quote:

Originally Posted by KACommuter

But when on the ground and/or in distress, there is absolutely no contest - I can rely on the CX front line to help me out effectively and SQ's to refer me to the supervisor's supervisor whilst telling me about their processes and problems (but not solving mine).

Any examples, KACommuter? @:-)

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