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Thread: MH to join oneworld in late 2012. Effect on CX?
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Old Jun 11, 2011 | 7:25 pm
  #27  
KACommuter
15 Years on Site
 
Join Date: Dec 2008
Location: Hong Kong
Programs: CX DM
Posts: 1,144
Originally Posted by wanaflyforless
To me, the seat is the most important part of the product. I know others have different priorities.
Wait till something goes wrong and you need the front line to step up and fix it - I think that's the acid test.
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