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Thread: Dear Qantas - I am tired of these 20 minute plus wait times
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Old Jun 11, 2011, 2:27 am
  #39  
Vidic15
 
Join Date: Apr 2011
Location: Sydney, Australia
Programs: Skypass, Qantas Frequent Flyer, Asiana, Krisflyer, Etihad Guest, Velocity Rewards
Posts: 320
Originally Posted by 747-444
Every time I phone them I seem to wait at least 20 minutes, the other day it was 45.


I actually have stuff to do, and I can't change some of my tickets on your website.

Here is a novel idea, hire some more call center staff.
Meh - long hold times are a pain and I understand where you are coming from, but it's a fact of life these days.

What can you do?
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