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Old Jun 6, 2011 | 3:08 am
  #438  
everywhere
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Join Date: Feb 2004
Posts: 6,012
Originally Posted by ps107
I am unable to cancel one of my bookings in MyAirNZ or the Air NZ website. Anyone else having a similar problem? It's one I booked myself on the AirNZ website with my credit card.

The information you have entered does not match an existing booking.
Please check the details and re-submit or call 0800 737 000 for assistance.
Sometimes get that when there has been a schedule change or if in advance a few seats have been blocked off for me. Best solution to that problem is to call 0800 737 000 for assistance.
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