Originally Posted by
SacTownGuy
I agree with not naming the property. I did the same with my bug bed incident a few months ago. The hotel said the right things to indicate they were fixing the problem and compensated me (refund plus enough points to stay there again for the same number of nights). I didn't feel like pushing the hotel more or identifying the hotel.
In your case I think money back plus 20,000 or 25,000 points would be more than reasonable compensation. Stuff happens.
I think bedbugs is a much worse problem than spiders. Spiders probably won't end up infesting your house. (I'm assuming we're not talking black widows or tarantulas...)
If the problem were bedbugs, I would be reluctant to stay at the same hotel. Spiders? Not so much. I'm guessing an egg sac just hatched in that room. I think the fact that OP spent 4 hours dithering with everything instead of just going home is not the manager's fault.
OP - For more sympathy, post the picture on FT. Or post it on Flickr and link to it here. We agree not to speculate on the name and location.
