FlyerTalk Forums - View Single Post - Web support now not allowing ecert on 2-pax itineraries?
Old Jun 3, 2011, 11:24 pm
  #17  
DeltaG
 
Join Date: Jan 2008
Programs: UA 1K, Hertz 5*, HH Diamond
Posts: 239
3 pax, 3 ecerts

Did this yesterday (3 pax, 3 ecerts). 1K line said it was impossible even through web support. Called web support, the agent asked "why", and he ultimately did it after getting authorization from supervisor. Took nearly 1 hour on the phone ... at least it only took me one call to web support.
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