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Old May 26, 2011 | 9:21 pm
  #4  
texashoser
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Originally Posted by johnslloyd
Book a family trip and add a CP reservation. Now cancel a kid's PRN for this trip. Upon canceling the kid's reservation, the software discovers that there is a CP reservation and decides to cancel the CP reservation too, notwithstanding that the pax who earned the CP in the first place is still flying the agenda. Had this happen to me twice. Fortunately, the fix is to just rebook the CP. Still highly annoying and very bad programming from the SW web wienies.
This actually happened to me over a month ago. The issue still isn't fixed? There is some serious asshattery going on in the web ops department at WN...
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