Don't think there is a thread covering bugs folks are running into, so I'll start one. I think this is different topic than the thread covering how to navigate and utilize the new RR 2.0 website...
Anyway, as of yesterday, I'm unable to cancel a car reservation I made via the WN site. CS apparently knows about the problem but it hasn't been fixed nor is the issue affecting every rental car cancellation attempt. Basically, you click the cancellation link and the screen goes gray with a little black dot in the middle. This happens on FF 4 and IE 9.
Also, the problem using the WN-advertised special for Alamo car rentals still exists. For example, if you book an SUV with no promo for a week in July out of LAX, the base cost is $395. If you apply the promo, the rate goes up to $2,400! Now, this might be bad data they are getting from Alamo, but the problem has existed now for several weeks.
INDEX for issues:
1. Unable to cancel car reservation on the WN website that was booked on the WN website
STATUS: Appears to be fixed - I am able to cancel reservations now.
2. Jacked up Alamo rates when using specials on southwest.com
STATUS: Seems to have been fixed.
3. Mysterious 'Oops' bug that can cause duplicate bookings if your resubmit purchase
STATUS: Appears to be ongoing. See:
http://www.flyertalk.com/forum/16455350-post2.html
http://www.flyertalk.com/forum/16583246-post35.html
4. Canceling an unaccompanied minor ticket cancels the companion pass PNR associated with minor ticket
STATUS: Appears to be ongoing. See:
http://www.flyertalk.com/forum/16457206-post3.html
5. Fare pricing is not included for upcoming trips listed in your RR account
STATUS: Ongoing. Unknown if this is a technical problem or a marketing decision.
6. Trying to book reward fare with points results in fare higher being offered than actually quoted
STATUS: Appears to have been fixed. See:
http://www.flyertalk.com/forum/south...-wga-fare.html
7. When trying to book RR 1.0 SA award travel, sold-out flights are not listed at all
STATUS: Ongoing - annoyance category. See:
http://www.flyertalk.com/forum/16587635-post43.html
8. The modify search fields and "links" (e.g., Add another flight, and Additional Search Options (case style variation: sic)) on the fare quote / select flight page don't work at all
STATUS: Unknown - May be a browser specific issue. See:
http://www.flyertalk.com/forum/16588343-post44.html
http://www.flyertalk.com/forum/16588626-post48.html
9. When purchasing a ticket for an UM, when you are returned to the purchase screen after having inputted an adult companion PNR, your credit card info is wiped and you must reinput. Don't know if this happens if you elect to pay the $50 UM fee.
STATUS: Ongoing.