Hi Everyone, I know this question has been asked 100 times but I can't find the exact answer.

I have Continental Gold Elite but no status anymore on United. I am flying back from Japan soon and I can't choose Economy Plus at United.com because it's tied to my "status-less" number. Right now I'm in a middle seat in the back of the plane! The FAQ indicates that I do get economy plus but don't know how to get them to recognize my Continental number, at least how to do it online. I call but am kept on hold for 30 minutes plus so was hoping to do this online.

Alex