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Thread: 1K phone line not recognizing my phone - is this just me?
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Old May 24, 2011 | 9:55 am
  #5  
DEN
20 Years on Site
 
Join Date: Jan 2004
Location: Golden, CO USA
Programs: UA 1K 2MM, Hilton Diamond
Posts: 795
Originally Posted by fsfsfsfs
The past couple of times I've tried to call the 1K line, Hal asked me for my full "frequent flier number" rather than confirm that he was speaking with fsfsfsfs.

Is this a change that I'm supposed to like, or did something change with my cell phone carrier?
It switched from recognizing my home phone to my mobile phone in the last week or two. I haven't made any changes to my profile lately. Just tried and it recognized my mobile.

DEN
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