Join Date: Dec 2009
Location: BOS (South End)
Programs: UA 1K, AA EXP, TrueBlue, IHG Plat Amb, SPG Gold, Marriott Gold, Accor Platinum, National Exec Elite
Posts: 913
I've gotten that too recently...I just hang up and redial and then the system recognizes my name and info. Glitch perhaps??