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Old May 18, 2011 | 8:35 pm
  #7  
virtualaris
10 Years on Site
 
Join Date: Jan 2011
Location: KNO, ID
Programs: KF Gold, GA Gold, Accor Platinum, IHG Platinum, MR Gold
Posts: 618
Originally Posted by jtn
Please give a short review after your stay. I'm also considering between the Pullman and Royal Beach. My stay is not until October though.

My understanding is that with AClub Gold or Platinum, you can request for a room upgrade only at these two hotels? It doesn't apply to Novotel, right?
Absolutely. Since you could only ask room upgrade in Sofitel, Pullman, and MGallery (Royal Beach Seminyak is MGallery hotel) so you could only ask on those properties.

@Pullman: probably the best bet that you could get is upgrade from Deluxe to Deluxe Ocean View Room since their suite hasn't completed yet.

@Royal Beach: never try this one, since the price is getting more expensive and it's getting old, so probably not my type.

By the way, you might try to book 2 bedroom suite in Novotel Nusa Dua. My friend stayed here 2 weeks ago with her family. She booked 2 bedroom suite without pool, then got upgraded 3 level up (noted that she's just joined A-Club) into 3 Bedroom suite with private pool !!! But when I tried to book, I e-mailed them, no reply after 3 weeks, I called them that I would like to get upgrade using complimentary room upgrade certificate (from Adv. Plus program), they just said that it cannot be guaranteed and can only be confirmed 24-48 hours before departure I think Novotel Nusa Dua keen to provide extra services for potential customers and not for loyal customers. I booked their neighbor instead, Courtyard by Marriott Nusa Dua
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