TVC - DTW- DSM on NW
Since I haven't flown Northworst for some time, I thought I'd try them again. Instantly, memories of why I devoted to Delta came flooding back!
Check in: LINES. Elasped time in first class line, 25 minutes.
Boarding: 30 minutes past departure time.
Plane: New DC9 - nice for a small plane. Big overhead bins!! Small first class seats.
No drinks or any amenities served to first class cabin on the ground.
On pushback, remember we are running late, we are advised that we are now "too heavy", and must burn fuel on the ground to take off. (How hard is it to project this kind of situation???)
On arrival into DTW, our gate is blocked by "some ground equipment". 5 minutes laters we arrive. No NWA agent at the gate. Still waiting for my connection.
Sign me, NOT HAPPY with NW.
PS, I now FULLY understand why they are being sued, and would offer that it would not suprize me to see them falter and go the way of the underlings (Eastern, PSA, etc.)