FlyerTalk Forums - View Single Post - ExpertFlyer.com - Master Information and Updates Thread
Old Apr 28, 2011 | 9:34 pm
  #434  
ExpertFlyer Voice
Company Representative - ExpertFlyer
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Join Date: Jan 2005
Posts: 2,924
Originally Posted by anabolism
The above exchange regarding award availability makes me curious about the underlying reasons why you can offer this information for some airlines but not others -- do some airlines supply this to some GDSs but not all, or do some airlines not supply this at all, etc.
For various reasons, including all of the above, depending on the airline.

Originally Posted by stevens397
Appreciate your detailed and serious response but am, of course, not surprised - you are a class organization.
Thank you.

But I question your answer to my unasked question (tho you're right - it WAS my next question!). Are you implying that AwardNexus is doing something illegal - since you say you cannot do the same for legal reasons.
No, not at all. We're just saying that EF, as a corporate entity with various established relationships and contracts with others in the industry, is bound by things we can and cannot do, regardless of what's possible technologically.

Is it not possible for users, like me, to be able to check off other airlines not in your GDS system, knowing the search would take longer and that the information might not be as complete, but would be very valuable to me, nonetheless?
Is it something that you have decided not to do rather than something you can't do? I've made it clear that whatever your answer, you have me. But to some extent, I'm not sure I really understand that part of your answer.
We understand that it would be nice to have other airlines in EF besides what is currently available, however as I mentioned in the last paragraph, just because we may want to do something doesn't mean we can. Feel free to PM me if you wish to discuss further.
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