Originally Posted by
Bart
As I tell supervisors and leads in training, "read the prohibited items list; don't read into it."
But that in itself is the rub as that is not done. You know it and I know it. Rules are interpreted differently and/or made up and without a simple interpretation of the rules (i.e.: if a, then yes or if b, then no*), the current screening process will never work successfully. Imho, the only way they system can work effectively is to have the McDonalds approach where everything is the same from at all locations.
*and changed to accommodate situations as they arise (i.e.: when orthopedic shoes became an issue) and properly transmitted to all stations and all employees.