Originally Posted by
MFMeow
Dear Delta,
This is extremely annoying. Please stop. I bought a ticket to take a plane ride. I did not buy a ticket so that I could be chased through ATL or SLC or DTW by people who want me to open an AmEx account. I did not buy a ticket so I could hear your FAs pitch AmEx. And I did not buy a ticket so I could hear your GAs pitch AmEx.
I bought a ticket so I could get from Point A to Point B on one of your airplanes. As a PHL based flyer, I specifically bought a Delta ticket because your employees are less annoying and more helpful than USAir's. I will even pay slightly more to fly DL because you provide me with a more pleasant flight experience.
Please don't ruin it for me.
Sincerely,
MFMeow
Recently, during an IROP when making my connection looked problematic, I called the PM line to get backed up on a later flight. During the process, the agent starts explaining to me that, if I were to sign up for the Reserve card, I would be more likely to retain my upgrades in situations like I was in.
She had not yet booked me on the backup flight but, rather, apparently felt that shilling an AMEX card was the higher priority task.