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Thread: Missing miles. Everything was ok on BP
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Old Apr 23, 2011 | 1:37 am
  #8  
FrankC6
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Join Date: Apr 2011
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Originally Posted by Guy Betsy
Is there somewhere I can send this in France instead? Am I dealing with morons at the FB Centre in Canada or is FB just manned by morons in general?
Let's just say I wouldn't advice you to send it to France.

I have had to put in about seven retro-claims last year, and they all went exactly the same. Had to send all of my paperwork to France for processing and then never heard anything from Flying Blue again. After five weeks (minimum waiting time) complain to the wonderful KLM Facebook team and the miles are credited within 48 hours. Works like a charm every time.
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