FlyerTalk Forums - View Single Post - Missing miles. Everything was ok on BP
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Old Apr 15, 2011 | 2:54 pm
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Guy Betsy
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Originally Posted by Gajan
I believe it still is: claiming of miles needs to be done between 2 weeks and 6 months after the flight has taken place.
So why does the stupid website says :

..If you have earned Miles for AIR FRANCE or KLM flights and they have not appeared on your Flying Blue account within 72 hours, you can claim your Miles within six months of the transaction date.
So maybe the stupid website can't differentiate a KLM flight from a DL issued ticket and thinks that its a DL flight?

..If you have earned Miles from our airline partners and they have not appeared on your Flying Blue account within two weeks, you can claim your Miles within six months of the transaction date by completing a form and sending it by post or fax.
Sorry KLM, you gave your ticket issuing powers to DL in the USA and you expect us to wait while your inept IT department cannot differentiate the ticket with the flight number?
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