Upgrade using points not available
We are flying Auckland to Dubai in May and purchased our economy tickets in January with a wait list to purchase business class using our points. I have just been told that unless I am a gold member I probably want get the upgrade.
My question is, what is the point of have a points system if members can't use them. There doesn't appear to be any sector we can use to upgrade apart from return Brisbane to Auckland but I don't think it is worth it for just the final 3 hours.
Any suggestions on how to get our upgrade seats?