Originally Posted by barristan

I ordered 3000$ in American Express Gift cards 1/11/2011. Of course the order didn't post, despite my record of click throughs. I launched a missing credit inquiry as soon as it became available.

Time went by.. and by.. and by.. and by..

I followed up with bigcrumbs but they said they were still waiting on American Express sometime in March. Now bigcrumbs hasn't responded to any emails in the last month and I've launched general inquiries (because you can't launch missing credit inquires after 60 days....) that have gone completely ignored.

There is no phone number, no accessible customer support, and it looks like they've no intention of crediting me my 48 dollars of cash back.

It's absolutely infuriating to fight so long and so hard for such a small amount of money. Buyer beware with these people though.. I'd hate to have hundreds of dollars in cashback locked up with these crooks. They can easily go into 'inaccessible' mode and lock up your money for an eternity.

Is there anything else I can do? Some kind of BBB complaint? This is absolutely ridiculous.........