called the marriot gold line and thought i made a two night stay using my free night cert from the magabonus ,but the reservation says the following

Marriott Rewards Redemption

You do not have e-certificate(s) for this reservation. If you will not earn the required points in time, you may purchase the points you need.

Purchase points and order e-certificate(s).

If you have not ordered e-certificate(s) seven days prior to your reservation, customer support will contact you to discuss payment options.

I've already called the gold line twice and they still have not fixed the problem